Feedback

Celptips.com Feedback

Want to leave feedback, share a review, or suggest an idea? You're in the right place.

ListeningSpeakingReadingWritingClear policiesContinuous improvements

Feedback and Support

What you can email us about

Report a content issue

If you notice a wrong answer key, a typo, broken audio, or unclear wording, send the page URL and a screenshot. If we confirm a real mistake, we will send you a promo code.

Suggest improvements

We're open to ideas: new topics, better explanations, more vocabulary lists, and additional practice formats.

Billing / refunds

If you have questions about refunds, subscriptions, or invoices, we'll point you to the right policy and help quickly.

Technical issues

If you have login problems, payment errors, or something not loading, tell us your device and browser and we'll investigate.

Partnerships

If you want to collaborate or share resources, reach out and we'll reply with next steps.

Say thank you

If you want to thank us for the many free materials we share, send us an email. It would mean a lot to us.

Support email: support@celptips.comWe reply within 24-48 hours.

How we handle mistakes

We review reports quickly and fix typos, wrong keys, and unclear wording.
We update tasks in place and keep the experience consistent across devices.
We ask for a screenshot and page link so we can reproduce and resolve issues.
If you report a real content mistake and we confirm it, we send you a promo code.

Refund policy

If CELPTips did not meet your expectations, you may be eligible for a full refund under our 7-day money-back guarantee (usage limits apply). For details, see our Refund Policy.

Useful links

Reading practice Listening practice Writing practice Speaking practice Learning Hub FAQ Refund Policy Pricing 30-day checklist Tips and guides Reading vocabulary Free games

FAQ

Celptips.com Feedback: How can I contact support?

Email us at support@celptips.com. Please include the page link (URL) and a short description of what happened. Screenshots help us fix issues faster.

Celptips Reviews: Can I leave a review or share an idea?

Yes. If you want to share feedback, a review, or an idea for improvement, email us and we will read it. If you want us to publish your message, please tell us the name or initials you want to display.

Is celptips.com legit?

CELPTips is an independent CELPIP practice platform. We are not affiliated with the official CELPIP test. We keep our policies public and we support users via email.

Celptips Refund Policy: How do refunds work?

Refunds are handled under our 7-day money-back guarantee and usage limits. Please read the Refund Policy for the exact rules and steps. If you have questions, email support@celptips.com.

How to report a wrong answer, typo, or broken audio on Celptips?

Email support@celptips.com with the page link (URL) and a screenshot if possible. Tell us what you expected to see and what you saw instead. If we confirm a real content mistake, we will send you a promo code.

Do you give promo codes for reporting mistakes?

Yes. If you report a real content mistake and we confirm it, we will send you a promo code as a thank you.

How fast does Celptips support respond?

We typically respond within 24 to 48 hours. For faster resolution, include the page link (URL) and a screenshot.

Is CELPTips free?

We publish a lot of free practice materials, guides, and tools. Some features are paid. You can always see current plans and what is included on our pricing page.

Still have a question?

Include the page URL and a screenshot — it helps us resolve things faster.

support@celptips.com